← Chapter 2
Mental Health Nursing · Chapter 2

Shift Board: Delegate, Then Escalate in SBAR

Your therapeutic relationship only helps the person if it survives the shift. First work the board: eight tasks, and for each one decide whether you keep it or it may go to assistive personnel. Then a red flag appears at 1455 and you build the escalation call — one line at a time, watching the call assemble on the right.
Task 1 of 8
Direction has to be specific. “Watch him” is not a delegation.

Why that line is drawn there

Work the board.

Assessment, nursing judgement, teaching and evaluation of outcomes can never be delegated — and neither can the care of a person who is unstable or unpredictable. On a behavioural unit far more of the work is assessment than it looks.

0
Correct
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Decided

The call, as it assembles

SSituation — who you are, who the patient is, and what has changed.
BBackground — age, diagnosis, admission reason, current observation level.
AAssessment — what you found and the concern you are naming.
RRecommendation — a specific request with a timeframe.
Pearl. Say the words “I am concerned” and make a specific request with a timeframe. Escalations that name a concern and ask for a defined action get acted on; escalations that only report data get filed.