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Mental Health Nursing · Chapter 10

The De-escalation Ladder and the Drug Emergencies

Psychotherapy is the treatment and medication is a cautious adjunct — which leaves the nurse two jobs that must be automatic. De-escalate before you ever restrain: work the meter one intervention at a time and watch what the same move costs at a different level of arousal. Then know the pharmacological emergencies cold, because the difference between two of them is a reflex you can elicit at the bedside.

The ladder — Mr. Okoro, corridor, 1710

He has waited all day with no update about his discharge. He is pacing near the nurses’ station, shouting and swearing, and six people are watching. Nothing has been tried yet. Choose one intervention at a time.
SETTLED RESTLESS ESCALATING IMMINENT
Choose your next intervention

If restraint becomes unavoidable

Restraint is only for imminent serious harm, after less restrictive measures have been tried and documented. Under the CMS Conditions of Participation the frame is strict and boards test it. Choose the age group for the time-limited order.
Never for punishment, never for staff convenience, never because the unit is short-staffed. Release at the earliest moment the behavioural criteria are met, and debrief afterwards with the patient and with the team. For a person with a trauma history, being held down can re-enact the original injury — the debrief is part of the treatment, not paperwork.

What happened, and why

0
Interventions used
0
Escalating moves
0
Emergencies named
The most dangerous sentence on the unit is “calm down”. It tells the person their feeling is unacceptable and that you are not going to listen, and it reliably escalates. Replace it with the feeling plus a choice: “You are furious, and I get why. Do you want to talk here or in the quiet room?”

Which emergency is this?

The two that get confused, and the time course

 Serotonin syndromeNeuroleptic malignant syndrome
OnsetWithin hours of a serotonergic dose changeOver days, often after rapid titration
NeuromuscularClonus and hyperreflexia, greater in the legs; tremorLead-pipe rigidity with normal or reduced reflexes; bradykinesia
OtherMydriasis, diaphoresis, diarrhoea, agitationHyperthermia often above 40 degrees, altered consciousness, markedly raised creatine kinase, myoglobinuria
First actionStop every serotonergic agent; cooling, fluids, cardiac monitoring; benzodiazepines; cyproheptadine if orderedStop the antipsychotic; medical emergency; aggressive cooling and fluids to protect the kidneys; anticipate dantrolene or bromocriptine and intensive care
Extrapyramidal time course